If a company follows the right legal responsibilities, it can achieve appropriate business value and profits. Starbucks is a company that manages to establish such values in its business. They always provide employees with the best working environment and respect them, which is the basic principle of this company to run a wonderful organization worldwide. In accordance with business ethics, the company also follows appropriate business ethics and retains legal responsibilities. In the long-term relationship with raw material suppliers, the importance of Starbucks` business ethics and strategies is applied (Michelli, 2014). A company always establishes itself with various responsibilities such as economic, social, environmental, ethical and legal responsibility. Ethical responsibilities are often used as legal responsibilities. Legal accountability represents activities and practices that encompass ethical standards towards consumers, employees, shareholders and community consideration to protect stakeholders. However, ethics always comes before law (Brain, 2013). Ethical responsibilities are always considered legal responsibilities that legislation has made for the creation of justice and the rights of the member of society. Therefore, Starbucks is a company that also assumes this responsibility to consumers, employees, shareholders and the community to protect stakeholders.
We do this by advising and empowering leaders to promote ethical business practices, working with the company to ensure effective legal risk management and encouraging partners to speak up when they have questions or concerns. A company has several legal responsibilities to its employees, shareholders and other related matters. Company law gives the legal entity to a company in order to maintain legal responsibility for the management of the company. Under company law, a company can exercise its power under the company`s articles of association (Brain, 2013). The directors of the corporation have a duty to take care of the corporation and its members. They must be bona fide and authorized to use their positions when they need all the necessary information regarding the company and the obligations (Carroll, 2015). A Starbucks worker in Ann Arbor, Michigan, was illegally fired after working to help her unionize, an NLRB judge said in a recent ruling. A Starbucks spokesperson issued a statement saying the company was disappointed with the judge`s decision and planned to appeal. Most of the reports we receive relate to employee relations issues. This trend is consistent with other businesses – retail or other – that offer alternative reporting mechanisms as part of a comprehensive ethics and compliance program. Aside from its great coffee and wonderful customer experience, there are a few other things about Starbucks that have helped overshadow other coffee brands.
Employee empowerment and the power of ethics are also at the root of its reputation. Especially when it comes to ethics, the focus has always been on responsible business. In all aspects of its business, Starbucks has always done its best to remain as ethical as possible. At Starbucks, employees are not workers, they are partners. Ethics and compliance are an important part of the coffee brand`s organizational culture. It has an ethics and compliance program specifically designed to train and empower employees to make ethical decisions in the workplace. Members can download a copy of our sample forms and templates for their personal use in your organization. Please note that all of these forms and policies should be reviewed by your legal counsel to ensure that they comply with applicable law and are appropriate for your company`s culture, industry and practices. Neither members nor non-members may reproduce these samples in any other way (for example, for republication in a book or for commercial use) without SHRM`s permission. To request permission for specific items, click the Reuse Permissions button on the page where you can find the item. Compliance is another key goal for Starbucks.
Starbucks is committed to full compliance with applicable laws and regulations. Employees are encouraged to ask their supervisors if they notice a conflict of interest in a particular area. With regard to international affairs, it adheres to the laws of its country of origin as well as of the country in which it operates. He strives to remain one hundred percent ethical in all business transactions. Also in terms of interaction with government, Starbucks strives to follow the highest ethical standards. It remains committed to local laws and regulations and encourages its employees to be honest and direct in its conduct towards government officials. Still in marketing, Starbucks strives to be fair and accurate while communicating to its customers about its products. It competes on the basis of quality and therefore only claims what it actually makes possible. No less, no more. While many companies try to exaggerate the benefits of their products to attract sales, Starbucks still strives to promise only what it delivers and deliver more than it promises. In terms of competition, Starbucks also remains fair and honest to promote free and equitable competition.
It is contrary to its values to engage in unfair competition with other brands. He encourages his partners to avoid conflicts of interest, as well as any type of gift or hospitality, if it may create an obligation or interfere with the person`s duties. Apart from these things, Starbucks has also established rules regarding confidentiality and any type of classified privileged information cannot be sold or disclosed. As part of its standards of business conduct, the brand has also shared with its employees an ethical decision-making model that can help them make ethical choices. When a company starts its activities, it must take into account social aspects, corporate social responsibility and also legal responsibilities. When a company is founded, it not only seeks profits, but is also responsible for moral, environmental and qualitative aspects. They also have a legal responsibility to employees, shareholders, and other related matters (Corbaci, et al, 2014). So you can see that ethics and compliance are important concerns for Starbucks. It strives to act ethically and convey a responsible image to the entire community.
In this regard, it emphasizes both empowerment and training. Empowerment is essential if you want your employees to make responsible decisions. At the same time, training is essential so that they can stay up to date on all aspects of their task and its impact on others. Another important thing Starbucks is trying to achieve is community engagement, which is an important part of its CSR initiative. Since its inception, Starbucks has focused on ethical and fair business that is good for the community. She strives to instill these values in her employees from the day they join the team. These efforts have also been successful, helping Starbucks gain an edge over its competitors through consistent performance. Whether in terms of taste or customer service, the brand is relentless in its quest for perfection. The customer always comes first. In addition to the customer, the company`s ethics and values are also important to Starbucks.
As part of its ethics and compliance program, the brand distributes awareness materials that facilitate training on ethical behavior and legal compliance. Sensitive issues within the organization are also addressed as part of this program. It has established its standards of business conduct, which are made available to all partners in the form of a brochure. These standards guide partner behaviour throughout the organization. In this way, the brand gives its employees guidance on how they can express their concerns through the corresponding communication channels. It has also put in place an anti-retaliation policy to protect its partners from any kind of retaliation against their concerns. For Starbucks employees, they must have certain legal responsibilities to employees. The company must offer an environmentally friendly work environment, job security and higher wages.
When the company provides the service to customers, they have a duty to provide high-quality coffee and beverage services and products. Starbucks also includes customers who are treated as stakeholders by expanding their culture (Corbaci, et al, 2014). Starbucks is a famous coffee company that not only expands its activities worldwide, but also manages to establish the health relationship in society. When Starbucks fulfills its legal responsibilities, it also sets public policy through global ethical business standards. It establishes human rights and equal employment opportunities for all employees of the enterprise, with each member or employee being granted the same employment rights according to their abilities. Statutory laws also protect employees by providing health care based on their needs (Koehn 2014). The following discussion successfully examines the business strategies of the Starbucks coffee company. According to corporate social responsibility theory, the legal responsibilities of the company are briefly analyzed in the discussion above. Starbucks uses corporate social responsibility theory to run its business in a legal and ethical manner, where they not only maintain the relationship between company members and fairness in labor relations.